Aurora Magazine

Promoting excellence in advertising

Truth and Lies

Although advertising must continue to play its pivotal role in shaping narratives on social media, brands must remain vigilant in not falling prey to the pernicious dangers of misinformation, argues Oswald Lucas.
Published 18 Jan, 2024 10:06am

In the ever-evolving realm of advertising, the role of social media platforms has been nothing short of revolutionary. They have served as digital bridges connecting brands with their audiences, reshaping the way we communicate, market and consume information. However, recent political conflicts have cast a shadow of doubt over the influence and responsibility of social media platforms. While I will not delve into the specifics of any particular conflict, I will explore in detail how these situations have laid bare some vital truths and lies about social media from an advertising perspective.

Era of Misinformation
Social media platforms have long been a battleground for the propagation of misinformation. Conflicts between groups, communities and even nations have elevated this issue to unprecedented heights. It is crucial for us to recognise the far-reaching impact of this surge in misinformation. In this era, it is essential to be vigilant about the content we associate with and the narratives we promote.

This time of rampant misinformation poses a multifaceted challenge for advertisers. Firstly, it threatens the veracity of the content that we, as advertisers, choose to align ourselves with. In a world where information can be manipulated and falsehoods can spread like wildfire, we must navigate the turbulent waters of digital advertising with a keen eye for authenticity and accuracy. Our brands’ credibility and integrity are at stake, and they should always remain untarnished. To add to that, the prevalence of misinformation can also be harnessed by unscrupulous competitors or antagonists to undermine a brand’s reputation. We must remain vigilant in monitoring our digital presence to swiftly identify and address any falsehoods or damaging stories that may surface.

Platforms in the Spotlight
One social media platform that has come under particularly intense scrutiny is X aka Twitter. Recent changes to the platform have raised questions about its role in amplifying disinformation. As advertising professionals, we need to be acutely aware of the platforms we use to connect with our audience. Are they supporting the values and integrity of our brands? X’s prominent role in the aforementioned conflicts amplifies the significance of platform selection. While advertising on this platform can provide extensive reach and engagement, it also carries a degree of reputational risk. We are responsible for making informed choices about where to allocate our advertising budgets, factoring in the potential consequences on brand perception and values.

Moreover, platforms like X may come under increasing regulatory pressure as a result of their perceived role in facilitating the spread of disinformation. Advertising professionals must stay abreast of evolving regulations and be prepared to adapt to any changes in content policies and ad placement rules.

The Brand Dilemma
Today, we find ourselves facing a unique challenge in the wake of the misinformation surge. Social media platforms now offer the option to set filters that ensure our ads only appear next to suitable content. While this is undoubtedly a useful tool, it is not a comprehensive solution to the looming misinformation epidemic. We must grapple with a dilemma: by implementing filters are we simply protecting our brand’s image, or are we also contributing to the siloing of information on these platforms? Striking a balance between brand safety and supporting open dialogue is a nuanced and ongoing consideration.

The content that we choose to associate with should reflect not only our brand’s values but also our commitment to fostering a responsible and informed online community. We must carefully navigate this terrain to ensure that our advertisements are aligned with both our values and the principles of open and honest discourse.

A Shifting Social Media Landscape
The state of Western social media has been one of the most hotly debated tech topics. The decline of traditional platforms and the increasing dominance of influencers and brands in news feeds have already set the stage for significant change. The recent spike in misinformation only adds weight to the argument that the era of social media platforms as global digital public squares may be coming to an end.

We must anticipate and adapt to this shifting landscape. The decline of traditional platforms and the rise of influencers and brands signify a move towards a more personalised, niche-driven digital space. We must explore new avenues to connect with our audience, such as partnering with micro-influencers, leveraging user-generated content, or embracing emerging platforms that align more closely with a brand’s values, ethos and positioning.

The increasing dominance of influencers and brands in news feeds indicates that advertising will continue to play a pivotal role in shaping the narratives and conversations on social media. We must seize this opportunity to be responsible stewards of information, promoting authentic and credible content while respecting the diversity of opinions and voices in the digital space.

We have all been exposed to the power and peril of social media from an advertising perspective. We must thread this complex landscape with vigilance, considering the platforms we use, preparing for potential regulation and always keeping our brand’s persona at the forefront. As the advertising world evolves, we must evolve with it, shaping a future where truth and authenticity prevail in the age of digital connection. The challenges are many, but the opportunities for responsible, impactful advertising in this new era are equally significant.

Oswald Lucas is Chief Creative Officer, RG Blue Communications.